Privacy Policy

Thank you for your interest in our website. Protecting your privacy is very important to us. In the following we inform you about the processing of your data.

What is personal data?

Personal data is information that directly or indirectly identifies a person: surname, first name, postal address, telephone number, email address or IP address, etc.

When do we collect your personal data?

Your personal data may be collected when:
• You browse the site
• You fill your basket
• You create an account
• you place or return an order
• You subscribe to an alert or a newsletter
• you write a product review
• you fill out a form
• you contact customer service
• You disconnect

These data are collected in particular by the presence of cookies in accordance with the legislation in force, as well as when creating a customer account. The information requested when opening a customer account is, unless otherwise stated, mandatory for the execution of an order. The information collected includes (depending on your use of the site): your name, your email address, your physical address, your telephone number, your browsing history, your browser, the device used to access the site (mobile or desktop), the referrer URL (link by which you arrived at my-look.store).

How do we use your data?

We process your personal information transparently and securely. We use your personal information to manage our commercial relationship, in particular to manage your purchases and orders, to deliver your products, to take care of your possible returns and to offer you our services and promotional offers that may be of interest to you. This information helps us improve your online shopping experience.

Transmission of data to third parties

Your personal information will be transmitted to third parties only if the law authorizes it and within the framework of the execution of your order, its invoicing, for marketing purposes specific to MY LOOK or if you have previously consented to it. The service providers we use (carriers, banks, hosts, etc.) only receive the data necessary for the execution of your order or our contract.

In this context, they can use this data only for the purpose of carrying out their mission. We only share your personal data with trusted partners who enable us to provide our services, as long as they agree to keep this information confidential. We are the sole owners of the information collected on MY-look.eu: your personal data will not be sold, exchanged or transmitted to another company without reason or without your consent, outside the framework of use defined above.

Your personal data may be shared with authorized organizations in the context of preventive or punitive investigations against illegal activities, fraud, hacks, violations of our terms of use and situations involving potential threats to the physical safety of any person or when the law compels us to do so.

Non-private information may be passed on to third parties for marketing, advertising or other purposes.

Data transfer outside the EU
Your data may be transferred outside the European Union to our contractual service providers for the performance of our contractual obligations as well as to our business partners.

Duration of retention of personal data
We only keep your data for as long as legally required or necessary to fulfill the purpose for which it was collected.

Fight against fraud

MYLOOK reserves the right to verify the personal data provided when placing an order and to adopt all the necessary measures to verify that the account debited is indeed that of the person placing the order. In order to avoid fraudulent payments, proof of identity and/or residence may be requested. My LOOK reserves the right to cancel any order that does not respond satisfactorily to this check.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so.

Questions is coordinates

If you would like to: access, correct, amend or delete any personal information we have about you or simply want more information, contact our Privacy Compliance Officer at hello@my-look.store or by mail to: 
MY LOOK
5 rue Etienne Dolet
62420 Billy Montigny - France